Frequently Asked Questions

My family needs help. Where do we start?

If your family is at-risk of losing your housing or you are houseless and have a child under 18 years old you need to contact Community Connect at (503) 640-3263 and get on the waitlist. When a room at GNC becomes available we will contact you to work on getting your family into the shelter.

Also, https://www.211info.org/ is a great resource. 211info empowers Oregon and Southwest Washington communities by helping people identify, navigate, and connect with the local resources they need.

How long can we stay?

Families are eligible to stay at the Good Neighbor Center family shelter for 90 days while they work with a case manager and other staff to gain income and stable housing. 

Do you accept same-sex couples, trans folks, or multi-generational families?

Absolutely! We welcome all family structures and identities. If you are a parent or caregiver with a child under 18 years old, your family is welcome in our program. We're committed to providing a safe and supportive environment for all families.

Can we bring our service/support/companion animals?

Yes, animals are accepted on a case-by-case basis. Service animals are always welcome in accordance with ADA regulations (no documentation required). If you have an emotional support animal, please talk with our staff about your needs - we're here to help accommodate you while following shelter guidelines. All animals must demonstrate safe behavior and be kept under control. Please speak with staff for approval before bringing any animal to the shelter

If I stayed with Good Neighbor Center in the last year can I still receive food and hygiene boxes?

Yes! For 12 months after your exit from the Good Neighbor Center your family may contact us once a month to request food and hygiene boxes.

Where is the shelter located?

The shelter is located at 11130 SW Greenburg Road in Tigard, Oregon, at the intersection of SW North Dakota/SW Tiedeman and Greenburg Road; were sandwiched between two apartment complexes on either side. We're off of Exit 5 from Highway 217 and Greenburg Road from SW Pacific Highway. See the interactive map below.

Visit Us

11130 SW Greenburg Road
Tigard, OR 97223

Phone
(503) 443-6084